Blue Ridge Solvents & Coatings, Inc.,located in Henry VA. was established in January 2002. We are a privately held company with an exciting future in specialty chemical manufacturing. The company distributes a wide range of industrial chemical products throughout Virginia, North Carolina, and many other states along the East Coast. Our associates work to provide the best services and products in the industry. With over 80 years of combined experience in the industry, our management team excels in specialty manufacturing, toll blending, and solvent recovery processing. We also distribute a wide range of industrial chemicals along the East Coast.
Blue Ridge Solvents & Coatings
Returns and Exchanges
Thank you for your purchase. We hope you are happy with our products. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full store credit or you may exchange it. Please see below for more information on our return policy:
Returns
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all the original tags and labels attached.
Return Process
To return an item please email customer service at cadkins@blueridgesc.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging and include your proof of purchase and your RMA and mail your return (at your exspense) to the following address:
Blue Ridge Solvents & Coatings
3800 Original Henry Rd
Henry, VA 24102
Shipping Policy
Thank you for visiting Blue Ridge Solvents & Coatings website. The following are the terms and conditions that constitute our shipping policy:
Domestic Shipping:
All orders are processed with-in 2-3 business days. Orders are not shipped or delivered on Holidays and Weekends.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via phone or email.
Shipment Confirmation:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Blue Ridge Solvents & Coatings ships to addresses within the U.S. and U.S. Territories. We currently do not ship outside of the U.S..
Blue Ridge Solvents & Coatings is not liable for any products damaged or lost from shipping. If you receieved your order damaged, please contact the shipment carrier to file a claim!! (you must retain the original packaging).
Shipping rates depend on the carrier and where you live, we ship Estes, UPS and USPS.
Privacy Policy
Privacy Notice
Effective Date July 15, 2019
This privacy notice discloses the privacy practices
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What information we collect;
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With whom it is shared;
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How it is secured;
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How policy changes will be communicated; and
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How to address concerns over misuse of personal data.
Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone ever.
We will use this information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fullfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email address or phone number provided on our website:
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See what data we have about you, if any.
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Change/Correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of your data.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information(such as your gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number,expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Sharing
We use outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Security
We take precautions to protect your information. When you submit sensitive information via thewebsite, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job(e.g. billing or customer service) are granted access to personally identifiable information. The computer/servers on which er store personally identifiable information are kept in a secure enviroment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site(e.g. advertisers). However, we have no access to or control over these cookies.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contest
From time to time our site requests information via surveys or contest. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information(such as name and shipping address) and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for puposes of monituring or improving the use and satisfaction of this site.
Notification of Changes
Whenever material changes are made to the privacy notice specify how you will notify consumers.
Other Provisions as required by law
Numerous other provisions and/or practices may be required as a result of laws,international treaties, or other industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the Clifornia Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes disclosure requirement for "Do Not Track" signals.
If you feel we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 276-629-5325 or via email contact@blueridgesc.com